1. Introduction
GSD Technology is committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, store, and safeguard information in relation to our website, services, and client engagements.
Our approach reflects our core principles of accountability, transparency, and long-term partnership.
2. Information We Collect
We collect only the information necessary to deliver our services effectively and maintain clear communication.
- Personal information such as name, contact details, and company information
- Project information including property details, system requirements, and technical specifications
- Communication data such as enquiries, correspondence, and support requests
- Website usage data including basic analytics like page visits and interaction data
We do not collect unnecessary or unrelated personal information.
3. How We Use Your Information
Your information is used strictly to support the delivery of reliable and effective services.
- Responding to enquiries and providing quotations
- Designing, installing, and maintaining solar energy systems
- Delivering technical support and system monitoring
- Improving system performance and service quality
- Meeting legal and regulatory obligations
We do not use your information for speculative or unrelated purposes.
4. Information Sharing
GSD Technology does not sell or trade personal information.
- With trusted suppliers and partners involved in project delivery
- With regulatory bodies where required by law
- With service providers supporting system performance or operations
All third parties are expected to maintain appropriate confidentiality and data protection standards.
5. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
- Controlled access to sensitive data
- Secure storage systems
- Responsible handling of client and project information
While no system can guarantee absolute security, we continuously apply best practices to minimise risk.
6. Data Retention
We retain information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Maintain ongoing service and support relationships
- Comply with legal and regulatory requirements
Where information is no longer required, it is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Request deletion of information where applicable
- Object to or restrict certain types of processing
Requests can be submitted using the contact details below.
8. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve functionality and understand user interaction.
- Maintain website performance
- Understand general usage patterns
- Improve user experience
You can manage or disable cookies through your browser settings.
9. Compliance with South African Law
GSD Technology processes personal information in accordance with applicable data protection regulations, including the Protection of Personal Information Act (POPIA).
We are committed to lawful, fair, and transparent data processing practices.
10. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements or operational practices.
The latest version will always be available on our website.
11. Contact
For any questions regarding this Privacy Policy or your personal information, please contact:
GSD Technology
Email: pieter@gsdtechnology.co.za
Phone: [+27] 63 550 8560
Closing Statement
At GSD Technology, protecting your information is part of delivering a reliable, accountable service. We treat your data with the same level of care and responsibility as the systems we design and support.